How Can We Help?

Find answers to common questions or get in touch with our support team.

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Email Support

Get help from our friendly support team within 24 hours.

shankarduttsgd@gmail.com
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In-App Help

Tap Settings in the app for quick access to help and support.

Available in app
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FAQ Below

Find answers to commonly asked questions below.

View FAQ

Frequently Asked Questions

Aislebook stores wedding planning data on device and uses Apple services for supported cloud and collaboration features. Make sure you are signed into the same Apple ID where required and that iCloud is available for the app.

Yes! Use the Share feature to invite your partner to collaborate. Go to Settings → Sharing → Invite Partner. They'll receive an invitation to join your wedding planning space. Both of you can add and edit information in real-time.

Navigate to Guests → Dietary Summary. Tap the Share button in the top right corner. You can export a formatted summary that includes meal choices, dietary restrictions, and allergy information - perfect to send to your caterer.

Absolutely. All your data is stored locally on your device and encrypted by iOS. If you use iCloud sync, your data is encrypted end-to-end by Apple. We never have access to your personal wedding information. See our Privacy Policy for full details.

Weather forecasts within 10 days of your wedding use real-time data from Apple WeatherKit and are highly accurate. For dates further out, we show historical averages for that time of year and location, giving you a general idea of what to expect.

Aislebook is built for iPhone and iPad, supports Mac through Mac Catalyst, and includes iOS widgets for planning status at a glance. Apple Watch support is not part of the current release.

To delete all your data: 1) Open Aislebook → Settings → Delete All Data. 2) Confirm the deletion. 3) If using iCloud, go to iOS Settings → [Your Name] → iCloud → Manage Storage → Aislebook → Delete Data. Uninstalling the app also removes all local data.

Aislebook is paid only. Monthly access is $4.99 per month and yearly access is $29.99 per year. Both include a 7 day free trial. Lifetime access is a $79.99 one-time purchase with no trial and no renewal. Prices may vary by region.

Troubleshooting

App Not Syncing

  1. Check your internet connection
  2. Verify iCloud is enabled for Aislebook
  3. Sign out and back into your Apple ID
  4. Force close and reopen the app
  5. Restart your device

Weather Not Loading

  1. Ensure you have a wedding date set
  2. Add a venue or city location
  3. Check your internet connection
  4. Allow location permissions if prompted
  5. Try refreshing the dashboard

Notifications Not Working

  1. Go to iOS Settings → Notifications → Aislebook
  2. Enable "Allow Notifications"
  3. Check notification settings in the app
  4. Ensure Focus/Do Not Disturb is off
  5. Restart the app

Widgets Not Updating

  1. Long-press the widget and tap "Edit Widget"
  2. Ensure the correct wedding is selected
  3. Check that Background App Refresh is enabled
  4. Try removing and re-adding the widget
  5. Restart your device if issues persist